Effective Date: 7 April, 2025
At Postpartum Mental Health, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and virtual mental health services. By accessing our services, you agree to the practices described in this policy.
Who we are
Postpartum Mental Health is a virtual mental health treatment facility based in Orange County, California, offering specialized care for new and expecting parents dealing with postpartum-related mental health conditions. Our services are designed to be accessed remotely, providing compassionate support from the comfort of your home.
Information We Collect
We collect the following categories of information when you engage with our website or services:
a. Personal Information
- Full name
- Date of birth
- Email address
- Phone number
- Mailing address
b. Health Information
- Medical and psychological history
- Current symptoms or conditions
- Treatment preferences
- Health insurance details (if applicable)
- Communication with therapists or psychiatrists
c. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data (used for improving site performance and user experience)
How We Use Your Information
We use your information to:
- Deliver and manage mental health services
- Communicate with you about your treatment, appointments, and progress
- Provide personalized care plans
- Respond to your inquiries and requests
- Process payments and insurance claims
- Improve our services, website, and outreach efforts
- Ensure compliance with legal and ethical standards
How We Protect Your Information
Postpartum Mental Health is committed to protecting your privacy through physical, administrative, and technical safeguards:
- All personal health information (PHI) is stored on secure, HIPAA-compliant platforms.
- Communications with your provider occur through encrypted, secure telehealth platforms.
- Only authorized personnel have access to your data.
- We perform regular security audits and updates to protect against data breaches.
Sharing and Disclosure
We do not sell or rent your personal information to third parties.
Your information may only be shared under the following conditions:
- With your written consent
- With healthcare professionals involved in your treatment
- As required by law (e.g., court orders, mandatory reporting)
- To protect your safety or the safety of others (e.g., suspected abuse, risk of self-harm)
- With insurers or billing providers, for the purpose of claims processing and payment
Your Rights
As a client, you have the right to:
- Access your health records
- Request corrections to your information
- Withdraw consent for data processing (unless required for continued treatment or by law)
- File a complaint if you believe your rights have been violated
To exercise your rights, please contact us at contact@postpartummh.com or (949) 603-1766.
Use of Cookies and Website Analytics
We may use cookies and similar technologies to:
- Understand how visitors use our website
- Improve website functionality
- Analyze trends and user engagement
- You can control the use of cookies through your browser settings.
Third-Party Services
Our website may include links to third-party websites (e.g., educational resources or referral partners). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any information.
Children’s Privacy
Our services are intended for adults and parents seeking care for themselves. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we’ll revise the effective date at the top. We encourage you to review this page regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Postpartum Mental Health
(949) 603-1766
contact@postpartummh.com
Orange County, CA
https://postpartummh.com/
